What to do when iPhone screen goes black?

If you own an iPhone and you are reading this article, you’ve probably encountered an unpleasant problem: your iPhone screen went black. It is not an uncommon situation, so before you panic or start looking for a new phone, first try to identify the root cause of the issue.

In this article, we’ll look at the possible reasons why your iPhone screen has turned black and how you can fix it.

Why did my iPhone screen go black?

Sometimes the black screen can be so frightening that you miss the most obvious reason – your phone is out of battery. So, the first thing you should try is to put your phone to charge. If this is the problem, an icon will soon appear on the display indicating a low battery. In that case, you don’t have to worry, your problem is solved.

However, if this is not the reason for the black screen, things get more serious. Experience shows that in most cases the cause is a hardware problem that occurred as a result of either dropping the phone or getting it wet.

If your iPhone’s screen turns black immediately after you drop it, the cable that connects the screen to the logic board may be disconnected or broken. In this case, it must be reconnected or replaced.

Fixing this problem requires the iPhone to be disassembled in order to attach the digital cable to the logic board or, if broken, to be replaced. Surely, you will find a large number of tutorials on how you can do this yourself online. However, it is not recommended that you try to repair your iPhone by yourself if you do not have the necessary skills, experience and tools.

The DIY approach often leads to consumers causing even greater damage to their devices and fixing them ends up costing way more! Therefore, it is better not to take risks, but to turn to a professional phone repair service, where experts can solve the problem for you.

A software crash is another common reason for your phone screen to freeze and turn black. To find out if this is the case, please try a hard reset.

To force restart iPhone 6S and earlier models you need to press and hold both Sleep button and Home button simultaneously for at least 10 seconds until you see the Apple logo.

On the iPhone 7 / 7 Plus, you need to hold the volume down button and the power button at the same time until the Apple logo appears on the screen. For the newer IPhone models you need to press Volume up button, then the Volume down button and after that press and hold Sleep button until you see the Apple logo on the screen.

If the screen remains black and the Apple logo does not appear, then the problem is most likely a hardware one. Even if the logo appears, it will not solve the software problem. It is necessary to do a DFU Restore (Device Firmware Update). Once more, we advise you to take the device to a specialized repair shop, since this procedure is a bit more complex than it sounds.