Privacy Policy

Cellular Toy Shoppe ("we", "us", "our") operates cellulartoyz.com. This policy describes what information we collect when you use our website, how we use it, and your choices.

Information we collect

• Contact form — name, email address, and message body when you submit the contact form.
• Hold / reservation form — name, email, and phone number submitted when reserving a device.
• Server logs — standard web server logs (IP address, browser type, pages visited) retained for security and performance purposes.

We do not collect payment card information through this website. All payment processing happens in-person at the shop.

How we use your information

• To respond to your inquiry or confirm your device hold.
• To notify our staff of new messages and reservations via our internal systems.
• To maintain security and prevent abuse.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

This website uses a single session cookie to protect forms against cross-site request forgery (CSRF). No tracking or advertising cookies are set.

Third-party services

• SendGrid — used to send email notifications to our staff when you submit a form. Your data is transmitted to SendGrid only to route that notification.
• Hosting provider — our web host may maintain server logs.

Retention

Hold records are retained for 90 days following expiry or completion. Contact form submissions are retained only as long as needed to respond.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the address below. We will respond within 30 days.

Contact

Cellular Toy Shoppe
12528 132 Ave NW
Edmonton, AB T5L 3P9

Email: info@cellulartoyz.com