Our 16-Point Inspection Process

Before any refurbished phone is offered for sale, our technicians perform a comprehensive 16-point inspection to help ensure the device meets our quality standards.

• IMEI and blacklist verification
• Activation lock and account status check
• LCD/OLED display inspection
• Touchscreen responsiveness test
• Battery health assessment
• Charging port functionality test
• Power button inspection
• Volume button inspection
• Front camera test
• Rear camera test
• Speaker performance test
• Microphone functionality test
• Wi-Fi connectivity test
• Bluetooth connectivity test
• Cellular network and SIM card test
• Overall cosmetic and physical condition inspection

Only devices that successfully pass our inspection process are offered for sale. Combined with our 90-day in-store warranty, this helps ensure you receive a reliable device backed by local support from Cellular Toy Shoppe in Edmonton.