June 19, 2026 · FAQ
Our 90-Day Warranty
Every refurbished phone purchased from Cellular Toy Shoppe includes a 90-day in-store warranty for added peace of mind.
What's Covered
- Manufacturer-related defects that affect normal device operation
- Battery issues that fall below expected performance standards
- Hardware failures not caused by accidental damage
- Defects discovered under normal use during the warranty period
What's Not Covered
- Physical damage, including cracked screens and broken glass
- Liquid or water damage
- Damage caused by misuse, neglect, or unauthorized repairs
- Cosmetic wear, scratches, dents, or normal aging
- Software issues caused by third-party applications or user modifications
How to Make a Warranty Claim
Simply bring your device and proof of purchase to Cellular Toy Shoppe during the warranty period. Our technicians will inspect the device and determine the appropriate repair, replacement, or warranty solution.
Questions? Call us at (780) 475-6776 or visit our Edmonton store.